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FAQ – Bradley On Demand
How can I access technical support?2020-01-15T16:09:58+00:00

We are here to make sure your experience with Bradley On Demand is positive, worry free and easy. If you’re having trouble with any aspect of the platform, from logging in to accessing content or something else entirely, please feel free to contact us at 856-546-2440 x23 and we’ll work hard to resolve your issue.

Do you offer live customer support?2020-01-15T16:09:42+00:00

Yes, you can contact a Bradley On Demand consultant on the phone during office hours for immediate needs. You can also reach out to a consultant via email any time, and we promise to get back to you as soon as we are able. Please visit our Contact page for office hours, contact information and more.

What kind of reporting tools do you have?2020-01-15T16:09:13+00:00

We have a great reporting tool that allows you to see at-a-glance how your team is utilizing Bradley On Demand. You can also set up alerts to be notified when someone scores highly on a test, finishes a course, or you can use this tool to reach out to your members.

How can I guarantee accountability from my team?2020-01-15T16:08:58+00:00

Bradley On Demand has fantastic management, tracking and testing tools. Use the management tool to assign videos to your team to watch. Then, monitor the tracking tool to see exactly which videos your team watched, when they were watched and if they watched them completely. Finally, use the testing tools to see who took the tests at the end of each video and the scores they received. If they did not retain the information to your standards, you can also reassign the video for them to re-watch.

Can we customize this platform?2020-01-15T16:08:43+00:00

Absolutely. We recommend users take advantage of all the incredible features that will enhance your experience. Bradley On Demand allows you to upload unique proprietary content only accessible to your users, as well as customize the interface. We also recommend utilizing the tracking and reporting tools.

What’s the set up fee for?2020-01-15T16:07:54+00:00

The set up fee for Bradley On Demand covers the processing of new users, the design and customization of the platform for each dealership, as well as costs associated with maintaining and managing the Bradley On Demand platform.

What other benefits will I receive as a Bradley on Demand Member?2020-01-15T16:07:33+00:00

As a Bradley On Demand Member, you will receive a 50% discount on the registration fee to all Internet Sales 20 Group Workshops, as well as a 10% discount on Dealer Synergy onsite dealership training, along with many other discounts to be explained upon membership.

Can I register as an individual?2020-01-15T16:07:03+00:00

Yes, you can register as an individual. Our latest update now includes the option for individual certifications. Visit pricing for more details.

Will there be additional videos added to the platform?2020-01-15T16:06:41+00:00

Yes. We have a full, in-house, video production team that’s shooting, editing, and posting new content every week. We’re working around the clock to make sure you have access to the most current and relevant content, with the highest production quality available.